Terms and Conditions

I. Introductory provisions and identification of the provider

1.1. These Terms and Conditions (the “Terms”) govern the legal relationship between Gaelta s. r. o., registered office Novomestská ulica 9514/9, 917 01 Trnava, Slovakia, Company ID: 55 966 357, Tax ID: 2122141912, VAT ID: SK2122141912, registered in the Commercial Register of the District Court Trnava, section Sro, file no. 55755/T, operating the brand LuxMotion – Zážitková požičovňa áut (the “Lessor”), and the natural or legal person who concludes a vehicle rental contract, books a driving experience, chauffeur service or another service (the “Lessee” or “Client”).

1.2. Lessor's contact details: e-mail: [email protected], phone: +421 911 463 138. Office: Hlavná 26/34, 917 01 Trnava – floor 1, Michalská pasáž.

1.3. By sending an order, signing the rental contract or paying a deposit, the Client confirms that they have read these Terms, understood them and accept them in full.

1.4. These Terms apply to all services provided by the Lessor, in particular: short-term vehicle rental, driving experiences, chauffeur service, transfers, wedding and event rentals, video production services (GoPro, drone, post-production), sale of gift vouchers and other related services.

1.5. The Lessor reserves the right to change these Terms at any time. Changes take effect on the day they are published at www.luxmotion.sk. Orders already confirmed are governed by the version of the Terms in effect when they were confirmed.

II. Definitions

2.1. Vehicle – a motor vehicle owned by or at the disposal of the Lessor (current fleet: Ford Mustang Mach 1, Chevrolet Camaro SS Cabrio, Mercedes-Benz GLC AMG Line, Mercedes-Benz C 300 d Exclusive; the current list is always at www.luxmotion.sk) that is the subject of the rental contract.

2.2. Lessee – a natural or legal person who has concluded a rental contract with the Lessor.

2.3. Driver – the Lessee or another person expressly named in the contract and approved by the Lessor, authorised to drive the rented vehicle.

2.4. Rental period – the period from the Lessee taking over the vehicle until its proper return to the Lessor under the contract.

2.5. Deposit (refundable) – a cash security provided by the Lessee when taking over the vehicle to secure the Lessor's claims.

2.6. Handover protocol – a document or digital record with date, time, signatures of the parties and photo/video documentation of the vehicle at pick-up and return.

2.7. Excess – the amount borne by the Lessee in the event of an insured event, depending on the chosen level of protection.

2.8. Price list – the current rental price list published at www.luxmotion.sk, which forms an integral part of the contract.

2.9. Road Traffic Act – Slovak Act No. 8/2009 Coll. on road traffic, as amended.

III. Rental conditions – driver requirements

3.1. Basic requirements for the Driver (valid for all vehicles):

• minimum age 18 years;
• a valid driving licence category B held for at least 2 years from the date of issue;
• a valid identity card or passport.

3.2. In risky cases the Lessor may also require a second identity document (e.g. passport, health insurance card, credit card) to verify identity and prevent fraud.

3.3. For a legal entity, the Lessee must also provide an extract from the commercial register not older than 3 months.

3.4. The vehicle may only be driven by the Lessee or a Driver named in the contract. Leaving the vehicle to a third person without the Lessor's consent makes the Lessee fully liable and triggers a contractual penalty under Article XV.

3.5. The Lessor reserves the right to refuse to hand over the vehicle or to end the rental early if there is reasonable suspicion that the Driver does not meet the conditions for safe operation (alcohol, drugs, aggressive behaviour, serious breach of the Terms).

IV. Booking and conclusion of the contract

4.1. A booking can be made:

• online via www.luxmotion.sk;
• by e-mail to [email protected];
• by phone at +421 911 463 138;
• in person at the Lessor's office.

4.2. For orders via the website, the contract is concluded by sending the order with the button “Order with obligation to pay” and its confirmation by the Lessor by e-mail. Before sending, the Client confirms acceptance of these Terms. Rental details (vehicle condition, deposit, drivers) are recorded in the rental contract and the handover protocol, which the parties sign at pick-up. A digital signature is considered equivalent to a handwritten one.

4.3. Confirmation of a booking by the Lessor does not yet mean that a contract has been concluded; the Lessor may refuse a booking for safety or capacity reasons with a full refund of payments received.

4.4. No-show (vehicle not picked up): If the Lessee does not pick up the vehicle by the agreed time plus another 2 hours without a written cancellation and does not communicate, the Lessor may cancel the booking and charge a cancellation fee of 100 % of the rental price under Article XVI.

V. Prices, mileage limits and price list

5.1. Current rental prices of the individual vehicles are listed in the price list at www.luxmotion.sk and in the booking form. Prices include VAT.

5.2. The daily mileage limit depends on the length of the rental and is the same for all vehicles. The specific limits are listed in the price list on the Lessor's website.

5.3. The fee for each kilometre above the daily limit is set in the price list.

5.4. Mileage is determined by the vehicle's odometer; if the odometer fails or tampering is suspected, GPS telemetry data or a map calculation of the routes is used.

5.5. The Lessor reserves the right to change the price list at any time; the change does not affect orders already confirmed and paid.

VI. Deposit (refundable)

6.1. The amount of the deposit depends on the type of vehicle and is always stated in the price list for the specific vehicle and in the rental contract.

6.2. If the vehicle is used abroad, the deposit increases by:

• +30 % for trips to the Czech Republic, Hungary, Poland and Austria;
• +60 % for trips to other European Union countries, if permitted.

6.3. The deposit is paid:

• by pre-authorisation (hold) on the Lessee's payment card, also via a secure link or QR code the Lessee opens on their mobile phone; the amount is not charged, only held,
• by bank transfer to the Lessor's account before pick-up, or
• in cash at pick-up.

6.4. A card deposit is released within 14 calendar days of the proper return of the vehicle and settlement of all claims. A cash deposit is returned immediately after the vehicle has been checked and any claims deducted. A deposit paid by transfer is returned by transfer to the Lessee's account within 14 calendar days of the proper return of the vehicle and settlement of all claims.

6.5. The Lessor may unilaterally set off all its claims against the deposit, in particular damages, contractual penalties, fees for excess kilometres, missing fuel and cleaning.

6.6. If the Lessor's claims exceed the deposit, the Lessee must pay the difference within 7 days of receiving a written request.

VII. Payment terms

7.1. The rent and the prices of additional services can be paid by card online, by bank transfer or in cash at pick-up (up to the legal limit).

7.2. The invoice is sent electronically to the Lessee's e-mail stated in the contract.

7.3. If the Lessee is late with any monetary payment, the Lessor may claim:

• default interest of 12,5 % per year of the amount due from the day after the due date;
• a contractual penalty of 0,05 % per day of the amount due;
• an administrative fee of 25 EUR for each reminder sent;
• compensation for the costs of out-of-court and court recovery of claims.

7.4. For non-monetary obligations the Lessor may charge a contractual penalty of 30 EUR per day from the day after the day set for performance.

7.5. LuxMotion Lounge. A customer with a customer account on luxmotion.sk receives, after the first completed order, a discount of 5 % on the next order and, from the third order, a discount of 10 % on every further order. A completed order is a rental with the vehicle returned or a completed driving experience. Orders placed without an account using the same e-mail also count.

7.6. The LuxMotion Lounge discount is calculated from the price of the items in the cart (not from the deposit) and is deducted automatically at checkout when the customer is logged in. It cannot be combined with other discount codes: if the customer enters another code, only that code applies. The Lessor may change the discount amount and the LuxMotion Lounge terms; changes do not affect orders already concluded.

VIII. Included / not included in the rent

8.1. Included in the rent:

• third-party liability and comprehensive insurance (CASCO) with an excess according to the chosen level of protection;
• Slovak motorway vignette;
• regular servicing and maintenance of the vehicle;
• roadside assistance 24/7.

8.2. Not included in the rent:

• fuel;
• motorway and toll charges abroad;
• fines for traffic offences, parking and other penalties;
• cleaning beyond normal wear;
• damage caused by the Lessee;
• additional services under Article XIX.

IX. Insurance and levels of protection

9.1. All vehicles have third-party liability and CASCO insurance. When ordering, the Lessee chooses one of three levels of protection. The chosen level is stated in the order confirmation and in the rental contract:

• Basic cover – included in the price; excess 1 000 € per insured event; loss of earnings 120 € for each day of repair; does not cover tyres, windscreen or interior;
• Standard protection – surcharge 17 € per day; excess 500 €; loss of earnings 60 € for each day of repair; also covers tyres and windscreen;
• Premium protection – surcharge 30 € per day; zero excess for the first insured event during the rental, the Standard protection excess for each further one; no loss of earnings; replacement vehicle and priority assistance.

The excess for a specific vehicle is stated with the vehicle, in the order confirmation and in the rental contract.

9.2. Regardless of the chosen level of insurance, the Lessee bears full liability for damage, in particular if they:

• drove the vehicle under the influence of alcohol or narcotic/psychotropic substances;
• caused the damage intentionally or through gross negligence;
• breached the conditions of these Terms or the contract;
• did not call the police to an accident or did not report it to the Lessor within 2 hours;
• left the scene of the accident before the police arrived;
• travelled outside the permitted zones without the Lessor's written consent;
• used the vehicle for racing, track or proving-ground driving;
• damaged the vehicle interior (CASCO does not cover the interior – the actual repair cost according to an authorised workshop's quote is charged);
• damaged the underbody, wheels or tyres by driving off paved roads;
• filled up with the wrong type of fuel.

9.3. For each insured event the Lessor may charge a flat administrative fee according to the price list, regardless of the chosen level of insurance (except Premium protection).

9.4. Loss of earnings. If the vehicle is out of service after damage that occurred during the rental, the Lessee pays loss of earnings according to the chosen level of protection (point 9.1) for each started day the vehicle cannot be rented. The number of days is determined by the workshop's record of the repair time. Loss of earnings is charged in addition to the excess and does not apply to Premium protection, except in cases under point 9.2.

9.5. If the Client is only a passenger on a driving experience and the vehicle is driven by the Lessor's co-pilot, the Client does not choose insurance and is not liable for damage to the vehicle, except damage caused intentionally.

X. Permitted territory of use

10.1. Without the Lessor's prior consent, the vehicle may only be used in the territory of the Slovak Republic.

10.2. Travel abroad requires the Lessor's prior written consent and an increased deposit under Article VI.

10.3. The specific permitted and prohibited countries are listed in the rental contract and/or the price list.

10.4. An unauthorised trip abroad without written consent entitles the Lessor to a contractual penalty under Article XV and makes the Lessee fully liable for all damage and costs incurred.

XI. Pick-up and return of the vehicle

11.1. Place of pick-up and return of the vehicle:

• Trnava – Hlavná 26/34, 917 01;
• Košice – by arrangement;
• return in Trnava as well as Košice is without surcharge.

Delivery of the vehicle to another place is charged at 1,20 EUR / km from Košice or Trnava, depending on where the vehicle actually is at the time of delivery. The minimum price and other conditions are listed with the specific vehicle in the price list.

11.2. At pick-up the Lessee must present all required documents and sign the rental contract and the handover protocol. Pick-up includes 360° photo and/or video documentation of the vehicle (exterior, interior, fuel level, odometer). The return protocol is signed by both the Lessee and the Lessor. If the Lessee is not present at the return, the Lessor confirms the condition of the vehicle and sends the protocol with photos to the Lessee by e-mail; the Lessee may raise objections within 3 working days of receipt.

11.3. The Lessee must return the vehicle at the agreed time and place, with the same fuel level as at pick-up and in a condition corresponding to normal wear.

11.4. The vehicle is handed over with a full tank and the Lessee returns it full as well. If the tank is not full, the Lessor refuels the vehicle and charges the Lessee for the missing fuel at the current filling-station price plus a handling fee 30 EUR. If the Lessee ordered the Prepaid full tank service (119 EUR), they may return the vehicle with any fuel level and nothing more is charged.

11.5. Late return without prior written consent:

• delay up to 30 minutes: no fee;
• delay of 31 minutes – 6 hours: 50 % of the daily rate for each started hour;
• delay over 6 hours: another full rental day is charged;
• delay over 24 hours without communication: the Lessor reports the vehicle to the law enforcement authorities as unlawfully withheld.

11.6. Wear measurement. For sports cars (Chevrolet Camaro, Ford Mustang), at both pick-up and return the Lessor measures the tread depth of both rear tyres on the inner side of the tread with a depth gauge and reads the engine oil life (in %) from the on-board computer. The results are recorded in the handover protocol and the return protocol. Normal wear corresponding to the kilometres driven is borne by the Lessor.

11.7. If the tread loss of either rear tyre exceeds 0,5 mm for every 1 000 km driven, the Lessee pays the proportionate part of the price of a new tyre including fitting that corresponds to the excessive loss (tyre price ÷ usable tread depth × excessive loss in mm, rounded up to 0,5 mm). Damage to a tyre or wheel caused by drifting, burnouts or wheelspin is assessed as damage under Article XIV.

11.8. 100 % of engine oil life corresponds to 8 000 km of normal and slightly sportier driving. Normal consumption is therefore 1 % for every 80 km driven, and the Lessee has a tolerance of 3 percentage points on top of it. If the oil life drops further (especially when driving at the rev limiter or with repeated full-throttle starts), the Lessee pays 5 EUR for each percentage point above normal consumption and the tolerance, at most 250 EUR (the cost of an oil and oil filter change).

Example: after 400 km driven, normal consumption is 5 %, 8 % with the tolerance. If the oil life drops by 18 %, the surcharge is 10 × 5 EUR = 50 EUR. If the value at pick-up or return is not recorded in the protocol, no oil surcharge is charged.

XII. Obligations of the Lessee

12.1. The Lessee is obliged in particular to:

• use the vehicle in accordance with the laws of the Slovak Republic and the permitted countries;
• not let any person not named in the contract drive the vehicle;
• not use the vehicle for races, competitions, training, track or proving-ground driving;
• not drive the vehicle under the influence of alcohol or narcotic/psychotropic substances;
• not use the vehicle to transport dangerous, flammable or illegal substances;
• not smoke in the vehicle and not allow anyone to smoke – fine 300 EUR;
• not transport animals without prior consent – fine 200 EUR;
• not use the vehicle as a taxi or for Bolt, Uber, inDrive or any other paid transport services;
• not tow trailers, other vehicles or any equipment;
• not apply films or wraps and not make technical modifications without the Lessor's consent;
• check the fluid levels and tyre pressure;
• report every accident, breakdown, theft or damage to the Lessor without delay (within 2 hours at the latest);
• in the event of an accident: call the police, not leave the scene and not pay any compensation to third parties;
• not leave documents, keys or valuables in the parked vehicle;
• park the vehicle in safe places and always lock it properly.

12.2. In the winter period (1 November – 31 March) the Lessee must adapt their driving to the weather conditions. The Lessor is not liable for damage caused by inappropriate driving in winter conditions.

XIII. Prohibited use of the vehicle

13.1. In addition to the obligations in Article XII, it is expressly prohibited to:

• drive off paved roads;
• use the vehicle for any form of commercial transport for payment;
• rent the vehicle to a third party (sub-letting);
• drift, do burnouts or drive in any other way causing excessive wear.

XIV. Liability for damage

14.1. The Lessee is liable for all damage to the vehicle that occurs during the rental period, including damage caused by third parties, if the Lessee did not act with due care.

14.2. In the event of theft, destruction or total loss of the vehicle, the Lessee must pay the Lessor the difference between the insurance payment and the actual value of the vehicle if the damage was their fault.

14.3. Claims for damage are due within 7 days of receipt of a written request.

14.4. In the event of a serious breach of the contract or the Terms (driving under the influence of alcohol/drugs, unauthorised use of the vehicle, failure to return the vehicle for more than 24 hours), the Lessor may take back the vehicle without prior notice in accordance with § 6 and § 417 of the Slovak Civil Code.

XV. Contractual penalties

15.1. The Lessor may charge the following contractual penalties (amounts excluding VAT):

• Smoking in the vehicle: 300 EUR
• Transporting animals without consent: 200 EUR
• Soiling of the interior beyond normal use: 50 – 500 EUR depending on extent
• Loss or destruction of keys: full price of a new key including programming
• Loss of vehicle documents: 150 EUR + cost of duplicates
• Driving off paved roads: 500 EUR + damage
• Unauthorised trip abroad: 1 000 EUR + costs
• Filling up with the wrong fuel: full repair costs, min. 300 EUR
• Leaving the vehicle to an unauthorised person: 500 EUR + full liability
• Use for track or competition driving: 1 000 EUR + full liability
• Commercial use (taxi, Uber, Bolt): 1 000 EUR + full liability
• Towing a trailer without consent: 500 EUR + damage
• Driving under the influence of alcohol/drugs: 1 000 EUR + full liability
• Exceeding the daily km limit: according to the current price list
• Late return (over 30 min): according to the current price list
• Excessive tyre wear: proportionate price under point 11.7
• Excessive engine oil degradation on sports cars: 5 EUR for each percentage point above the norm, at most 250 EUR (clause 11.8)

15.2. Contractual penalties are cumulative with damages and loss of earnings and may be claimed at the same time.

15.3. The Lessor may unilaterally deduct contractual penalties from the deposit.

XVI. Cancellation terms

16.1. The Lessee may cancel a booking under the following conditions:

• More than 14 days before the start: 100 % refund minus an administrative fee of 30 EUR;
• 7 – 14 days before the start: 70 % refund;
• 3 – 7 days before the start: 40 % refund;
• Less than 3 days before the start: no refund;
• Early return of the vehicle: no refund for unused days;
• No-show (not picking up without notice): 100 % of the rental price.

16.2. A free change of date is possible no later than 48 hours before the start of the rental, at most 2× per booking. With the Flexible date change add-on, a free change is possible up to 12 hours before the start of the rental. The new date must be no later than 12 months after the original date. A later date is only possible at the full price according to the current price list.

16.3. Cancellation must be given in writing to [email protected]. Notice by phone is not sufficient. The time the e-mail is delivered to the Lessor is decisive.

XVII. Chauffeur service and transfers

17.1. The Lessor provides professional chauffeur services and transfers in Slovakia and the EU by individual agreement.

17.2. The Lessor is not liable for delays caused by flight delays, traffic jams or force majeure.

17.3. The chauffeur may refuse or end a ride if passengers endanger safety or behave aggressively; in that case there is no right to a refund.

XVIII. Video production services (GoPro, drone, post-production)

18.1. The Lessor offers additional video production services (GoPro cabin recording, drone footage, post-production), whose prices and scope are listed in the price list or an individual offer.

18.2. By signing the contract, the Lessee agrees to being recorded inside the vehicle while GoPro recording is active. The Lessee is responsible for obtaining the consent of fellow passengers in accordance with the GDPR.

18.3. The Lessee obtains a non-exclusive licence for non-commercial use of the recording. Commercial use (advertising, monetised videos, music videos) requires a separate licence agreement.

18.4. The Lessor may use anonymised recordings (without identifiable faces and number plates) for marketing purposes; identifiable recordings only with the Lessee's written consent.

18.5. The Lessee is liable for damage to equipment (GoPro, drone); the actual damage according to the price list is charged.

XIX. Additional services

19.1. The Lessor offers additional services, whose list and prices are stated with the specific vehicle in the price list:

• Second driver
• Unlimited kilometres
• Prepaid full tank
• GoPro recording from the cabin
• Delivery / collection of the vehicle (1,20 EUR / km from Košice or Trnava)
• Chauffeur service / transfer

19.2. Additional services ordered are binding and are charged according to the current price list.

XX. Rights and obligations of the Lessor

20.1. The Lessor must hand over the vehicle in proper technical condition, clean, with a valid roadworthiness and emissions test, and provide valid third-party liability and CASCO insurance.

20.2. The Lessor reserves the right to replace the booked vehicle with another vehicle of the same or a higher categoryif the original vehicle is not available for objective reasons. In that case the Lessee is entitled to a full refund, but not to compensation for damage.

20.3. The Lessor is not liable for items left in the vehicle.

XXI. Force majeure

21.1. Neither party is liable for failure to fulfil obligations caused by circumstances excluding liability (force majeure): natural disasters, epidemics, pandemics, armed conflicts, strikes, decisions of public authorities and other events beyond the reasonable control of the party concerned.

21.2. The party affected by force majeure must inform the other party without undue delay, within 48 hours at the latest.

XXII. GPS telemetry and monitoring

22.1. Vehicles may be equipped with a GPS telemetry system tracking position, kilometres driven, speed and basic driving parameters.

22.2. The Lessor may use this data when handling insured events, mileage disputes and suspected breaches of contract.

22.3. By signing the contract, the Lessee agrees to this monitoring under Art. 6(1)(f) GDPR (legitimate interest of the Lessor).

XXIII. Personal data protection (GDPR)

23.1. The Lessor processes the Lessee's personal data as controller under the GDPR (EU) 2016/679 and Slovak Act No. 18/2018 Coll., in particular for performance of the contract, recovery of claims, protection of property and compliance with legal obligations.

23.2. Detailed information on the processing of personal data is available in the Privacy Policy a v Cookie Policy to www.luxmotion.sk.

XXIV. Complaints

24.1. The Lessee may file complaints in writing to [email protected], in person at the Lessor's office or by post to the registered address. The procedure for filing and handling complaints is set out in detail in the Complaints Procedure published at www.luxmotion.sk/reklamacie.

24.2. The Lessor must settle a complaint within 30 days of its receipt.

XXV. Withdrawal from the contract

25.1. In accordance with Slovak Act No. 108/2024 Coll. on consumer protection the consumer has no right to withdraw from a contract for the rental of a motor vehicle or from a contract for a leisure service if the service is to be provided on an agreed day or within an agreed period. Vehicle rental, a driving experience with an agreed date and chauffeur service are services of this kind – the 14-day right of withdrawal does not apply to them. The Client confirms this with a separate checkbox when ordering.

25.2. The Lessee's rights to change or cancel a booking are governed exclusively by Article XVI of these Terms.

25.3. For contracts concluded online to which the right of withdrawal applies (in particular the purchase of gift vouchers without an agreed date, see Art. XXVIII), the consumer may withdraw within 14 days of purchase. An online function is available for withdrawal:

XXVI. Alternative dispute resolution

26.1. The Client – consumer has the right to ask the Lessor for redress at [email protected]. If the Lessor rejects the request or does not respond within 30 days, the consumer may file a request for alternative dispute resolution under Slovak Act No. 391/2015 Coll.

26.2. The competent body is the Slovak Trade Inspection (SOI), Bajkalská 21/A, 827 99 Bratislava 27, www.soi.sk.

26.3. The consumer may also turn to another alternative dispute resolution body listed by the Ministry of Economy of the Slovak Republic.

XXVII. Driving experiences

27.1. A driving experience is a drive in a chosen vehicle lasting 30, 60 or 120 minutes according to the chosen package. An instructor of the Lessor (the “co-pilot”) always sits in the passenger seat. If the Client chooses, the co-pilot drives and the Client rides as a passenger.

27.2. The driver must be at least 18 years old and have a valid category B driving licence and an identity document. A passenger must be at least 12 years old and 150 cm tall; a person under 18 needs the written consent of a legal guardian. The driver and passengers must be completely sober.

27.3. The driver must follow the co-pilot's instructions. The instructor may interrupt or end the drive if the driver endangers safety, ignores instructions or is under the influence of alcohol or other substances. In that case there is no right to a refund.

27.4. The Client arrives at the place of the drive 15 minutes before the start. If they arrive late, the drive is shortened and ends at the originally agreed time.

27.5. The date can be moved free of charge no later than 48 hours before the drive. If cancelled later or in case of an unexcused no-show, the drive is forfeited without compensation. The new date must be no later than 12 months after the original date. A later date is only possible at the full price according to the current price list.

27.6. In rain, snow, temperatures below 3 °C or a technical fault of the vehicle, the Lessor moves the drive to a replacement date for safety reasons. The Client does not lose the right to the drive.

27.7. If the Client drives the vehicle, they are liable for damage according to the chosen level of protection (Art. IX) and Article XIV. Articles XII and XIII also apply to driving experiences accordingly.

27.8. Track driving. The Lessor provides driving on a race track only as a separate service based on an individual offer, always with the Lessor's co-pilot. The vehicle insurance (neither third-party liability nor CASCO) does not cover track driving; the driver is fully liable for damage to the vehicle caused during track driving. The conditions are signed in writing before the drive. The ban on track driving under points 9.2, 12.1 and Art. XV applies to vehicle rental without a co-pilot.

XXVIII. Gift vouchers

28.1. The Lessor sells gift vouchers for a driving experience and for a vehicle rental for a set number of days. After payment, the voucher is sent by e-mail. For a surcharge according to the price list (currently 9,90 €), the Lessor also sends it printed by post, usually within 3 – 5 working days.

28.2. The voucher is valid for 12 months from purchase. The expiry date is stated on the voucher. The voucher cannot be exchanged for money and expires without compensation at the end of its validity.

28.3. The voucher holder arranges the date by phone or e-mail at least 7 days in advance, stating the voucher code. We recommend arranging the date no later than 30 days before the end of validity. The drive or rental must take place during the voucher's validity.

28.4. The voucher is transferable; any person who meets the conditions of the service may use it. For a rental voucher, the rental conditions of these Terms apply (in particular Art. III, VI and XI), including the deposit at pick-up. For a driving experience voucher, Art. XXVII applies.

28.5. Another vehicle is possible by arrangement. If it is more expensive, the difference is paid when booking. If it is cheaper, the difference is not refunded. Vouchers can be combined.

28.6. A consumer buyer may withdraw from the purchase of a voucher within 14 days of purchase if no specific date has been arranged yet. Once a date is arranged, the voucher is tied to a specific date and the right of withdrawal ends (Art. XXV). On withdrawal, the Lessor refunds the amount paid within 14 days in the same way it was paid. The surcharge for printing is not refunded if the voucher has already been sent.

28.7. Moving and cancelling an arranged date is governed by point 27.5 (driving experience) or Art. XVI (rental). The Lessor resends a lost e-mail voucher on request.

28.8. Vouchers bought via partner portals are governed by these Terms and also by the conditions of the portal concerned.

28.9. A gift voucher added to an order for a rental or driving experience at the discount shown at checkout is sent by e-mail after the whole order is paid. Otherwise points 28.2 to 28.8 apply to it.

XXIX. Final provisions

29.1. Legal relationships not governed by these Terms are governed by the relevant provisions of Slovak Act No. 40/1964 Coll. (Civil Code), Act No. 513/1991 Coll. (Commercial Code), Act No. 108/2024 Coll. on consumer protection and other legal regulations of the Slovak Republic.

29.2. If any provision of these Terms becomes invalid or unenforceable, this does not affect the validity of the other provisions.

29.3. These Terms come into force and effect on the day they are published at www.luxmotion.sk.